Terms and Conditions
EZHR ONLINE
Last Updated: August 15, 2026
Welcome to EZHR ONLINE.
This website and the services and digital products available through it are operated by EZHR ONLINE, referred to in these Terms as “EZHR ONLINE,” “we,” “us,” “our,” or “the Website.”
By accessing or using the EZHR ONLINE website, creating an account, purchasing any service or product, requesting consulting services, or using any software, plugin, add-on, or digital product, you agree to be bound by these Terms and Conditions, together with our Privacy Policy and any other policies published on the Website.
If you do not agree with any part of these Terms, please do not use the Website or purchase our services or products.
1. Scope of Services
EZHR ONLINE provides digital services and products, including but not limited to:
- Digital marketing services.
- Marketing consulting.
- Advertising campaign management and optimization.
- Content and design services.
- Website design and development.
- E-commerce website development.
- WordPress and WooCommerce services.
- Plugins.
- Add-ons.
- Software.
- Digital tools.
- Digital products.
- Templates and digital files.
- Software licenses.
- Technical support.
- Updates and maintenance, where applicable.
- Other digital services and products offered through the Website.
The specifications and terms of each service or product may vary according to its product page, service description, quotation, or applicable agreement.
2. Acceptance of Terms
By using the Website, you confirm that:
- You have read and understood these Terms.
- You agree to be bound by them.
- You have the legal capacity to enter into agreements and make purchases.
- The information you provide is accurate and complete.
- You will use the Website and our services in compliance with applicable laws.
If you use the Website on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3. User Accounts
Certain services or products may require you to create an account.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Not sharing your password with others.
- Providing accurate account information.
- Keeping your account information updated.
- Activities performed through your account, except where unauthorized use results from circumstances outside your reasonable control.
We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms or applicable law.
4. Custom Services
Some EZHR ONLINE services are provided according to individual customer requirements, including:
- Website design.
- E-commerce development.
- Marketing services.
- Consulting.
- Graphic design.
- Software development.
- Plugin development.
- Technical services.
Project timelines may vary depending on the scope, complexity, and requirements of each project.
Work may begin after the required payment has been received and the customer has provided the information, files, access credentials, approvals, and permissions necessary to complete the service.
Delays caused by missing information, approvals, content, or access credentials may extend the estimated delivery period.
5. Service and Product Descriptions
We aim to provide accurate information about our services and products.
However, certain specifications may vary due to:
- Project requirements.
- Technical environments.
- Software compatibility.
- Browser or operating system updates.
- Changes to third-party platforms.
- Changes to external services.
Customers are responsible for reviewing the product or service description, specifications, requirements, and limitations before purchasing.
6. Digital Products, Software and Plugins
Some products sold through EZHR ONLINE are digital products, including:
- Plugins.
- Add-ons.
- Software.
- Digital tools.
- Templates and files.
- Software licenses.
After purchase, a digital product may be delivered through:
- A download link.
- The customer’s account.
- A dashboard.
- Email.
- A licensing or activation system.
- Another digital delivery method specified by EZHR ONLINE.
Once a digital product has been delivered or made available for download, cancellation or refund may not be available except as provided under our Refund Policy and applicable law.
7. Software and Plugin Licenses
Purchasing a software product, Plugin, or Add-on from EZHR ONLINE does not necessarily transfer ownership of the intellectual property rights in that product to the customer.
Unless otherwise stated, the customer receives a limited, non-exclusive, non-transferable license to use the product according to the applicable product license terms.
Without our prior written permission, customers may not:
- Resell the product.
- Redistribute the product.
- Share paid product files.
- Publish the product on public download platforms.
- Copy the product for resale.
- Remove copyright or ownership notices.
- Circumvent licensing or activation systems.
- Reverse engineer the product for the purpose of creating a competing product.
- Use the license beyond the permitted scope.
Individual products may have additional license terms, which form part of the purchase agreement.
8. Updates and Technical Support
Certain products or services may include updates or technical support.
The duration and scope of support and updates depend on the specific product or plan purchased.
Unless expressly stated otherwise, purchasing a digital product does not guarantee:
- Lifetime updates.
- Lifetime technical support.
- Compatibility with all future software versions.
- Compatibility with every third-party plugin, platform, or service.
Some updates or ongoing support may require an active subscription or valid license.
9. Marketing and Consulting Services
Marketing and consulting results depend on many factors, including:
- Business type.
- Target market.
- Advertising budget.
- Competition.
- Product or service quality.
- Customer behavior.
- Advertising platforms.
- Search engine and social media algorithms.
- Market and economic conditions outside our control.
Therefore, we do not guarantee specific commercial, financial, sales, revenue, or profit results unless expressly agreed in writing.
Any projections, estimates, examples, or expected results are illustrative and do not constitute guarantees.
10. Website and E-Commerce Development
When purchasing website or e-commerce development services, the scope of work will be based on the service description, quotation, proposal, or agreement with the customer.
Depending on the selected package, services may include:
- Page design.
- Website development.
- WordPress setup.
- WooCommerce setup.
- Payment gateway integration.
- Form setup.
- Basic website configuration.
- Technical setup.
- Other services expressly included in the project scope.
Additional work outside the agreed scope may require additional fees and customer approval.
11. Customer Content and Data
When customers provide content, files, images, videos, information, credentials, or other materials for use in a project, they represent that they have the legal right and necessary permissions to provide and use such materials.
Customers are responsible for claims arising from content or data provided without the necessary rights or permissions.
Customers must not knowingly provide content that:
- Violates applicable law.
- Infringes intellectual property rights.
- Violates another person’s privacy.
- Contains malicious software.
- Is fraudulent or deceptive.
- Is intended for unlawful purposes.
12. Pricing and Payment
Prices for products and services are displayed in the currency specified on the relevant product or service page.
Prices may change from time to time. Price changes will not affect confirmed orders unless there is an obvious pricing or technical error.
Payments must be completed through the payment methods available on the Website.
Payments may be processed through third-party payment providers and may also be subject to the terms and privacy policies of the relevant payment provider.
13. Taxes and Fees
Products and services may be subject to taxes or fees under applicable laws and regulations.
Where legally required, applicable taxes or charges will be added to the transaction.
14. Subscriptions
EZHR ONLINE may offer certain products or services through monthly or annual subscription plans.
Subscription services may automatically renew according to the plan selected by the customer unless cancelled in accordance with the applicable subscription terms.
Cancellation or expiration of a subscription may result in the loss of certain benefits, including:
- Updates.
- Technical support.
- Product access.
- Licensing services.
- Subscription-based features.
Subscription pricing, renewal periods, and applicable features will be presented during the purchase process or on the relevant product page.
15. Promotions and Discounts
EZHR ONLINE may offer:
- Discounts.
- Coupon codes.
- Limited-time offers.
- Promotional pricing.
- Special packages.
- Launch offers.
Promotions may be subject to expiration dates, usage limits, eligibility requirements, or other conditions.
Customers should review the applicable promotion terms and expiration date before completing a purchase.
Promotional offers cannot be combined unless expressly stated otherwise.
16. Cancellation and Refunds
Cancellations and refunds are subject to the EZHR ONLINE Refund and Cancellation Policy.
Depending on the nature of the purchase, different refund conditions may apply to:
- Services that have not yet started.
- Services already in progress.
- Digital products.
- Software and plugins.
- Subscriptions.
- Custom-developed projects.
Customers should review our Refund and Cancellation Policy before completing a purchase.
17. Intellectual Property
All rights relating to the Website, including but not limited to:
- Website design.
- Branding.
- Logos.
- Text.
- Images.
- Graphics.
- Software.
- Source code.
- Plugins.
- Add-ons.
- Content.
- Databases.
- Digital materials.
are owned by EZHR ONLINE or licensed to EZHR ONLINE, unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publish, or exploit any part of the Website or our products and services without prior written permission.
18. Ownership of Custom Projects
For custom design and development services, ownership and usage rights relating to the final deliverables will be determined by the applicable quotation, proposal, or project agreement.
Unless expressly agreed otherwise in writing, purchasing a development service does not automatically transfer ownership of all intellectual property rights in pre-existing tools, frameworks, code, software components, templates, libraries, or resources developed or used by EZHR ONLINE.
Third-party components may be subject to their own license terms.
19. User-Submitted Content
If you submit or publish content through the Website, you represent that you have the legal right to use and share that content.
Content must not be unlawful, abusive, fraudulent, misleading, or infringe the rights of others.
We reserve the right to remove content that we reasonably believe violates these Terms or applicable laws.
20. Prohibited Uses
You may not use the Website or EZHR ONLINE services to:
- Conduct unlawful activities.
- Attempt to hack or compromise our systems.
- Distribute malicious software.
- Gain unauthorized access to accounts or systems.
- Steal or copy digital products.
- Redistribute paid products without authorization.
- Circumvent activation or licensing systems.
- Use unauthorized payment methods.
- Impersonate another person or organization.
- Conduct fraudulent or deceptive activities.
- Infringe intellectual property rights.
- Disrupt the Website or its performance.
- Otherwise misuse our products or services.
21. Third-Party Links
The Website may contain links to third-party websites or services.
Such links are provided for convenience and informational purposes only.
We do not control third-party websites and do not guarantee their accuracy, security, availability, content, or services.
Your use of third-party websites is subject to their own terms and privacy policies.
22. Website and Service Availability
We aim to keep the Website and services available, but we do not guarantee uninterrupted or error-free availability.
Services may temporarily become unavailable due to:
- Maintenance.
- Updates.
- Technical issues.
- Hosting issues.
- Third-party service failures.
- Security concerns.
- Emergency situations.
- Circumstances beyond our reasonable control.
23. Third-Party Services
Certain EZHR ONLINE products and services may depend on third-party platforms and services, including:
- Payment gateways.
- Hosting providers.
- Search engines.
- Social media platforms.
- Email services.
- APIs.
- Analytics services.
- Artificial intelligence services.
- Cloud infrastructure providers.
We are not responsible for changes, interruptions, limitations, or failures caused by third-party services that are outside our reasonable control.
Changes to an external API, platform policy, technical system, or service may affect certain functions of a product or service.
24. Disclaimer
The Website, services, and products are provided on an “as available” and “as described” basis, to the maximum extent permitted by applicable law.
We do not guarantee that:
- The Website will always operate without errors.
- All services will always be available.
- Software will be compatible with every technical environment.
- A product will generate a particular commercial result.
- Marketing services will generate a specific level of sales or revenue.
- A service or product will satisfy requirements that were not included in its stated scope.
Customers are responsible for determining whether a product or service is suitable for their needs before purchasing.
25. Limitation of Liability
To the maximum extent permitted by applicable law, EZHR ONLINE shall not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of the Website, services, or products, including loss of profits, data, business opportunities, or expected commercial benefits, except where such liability cannot legally be excluded or limited.
Nothing in these Terms excludes or limits any liability or rights that cannot legally be excluded or limited.
26. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless EZHR ONLINE, its personnel, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from:
- Your violation of these Terms.
- Your unlawful use of the Website.
- Your infringement of third-party rights.
- Your misuse of products or services.
- Content or data you provide without having the necessary rights or permissions.
27. Suspension or Termination
We reserve the right to suspend or terminate access to the Website or certain services where reasonably necessary, including when:
- These Terms are violated.
- Fraudulent activity is suspected.
- The Website is used unlawfully.
- Products or licenses are abused.
- Suspension is necessary to protect the Website, users, or systems.
Certain provisions may continue to apply after termination, including provisions relating to intellectual property, payment obligations, liability, and dispute resolution.
28. Changes to These Terms
We may update these Terms from time to time to reflect changes to our products, services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Website after changes are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.
29. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates, subject to any mandatory consumer protection or other legal requirements that may apply based on the customer’s location and the nature of the transaction.
In the event of a dispute, the parties will first attempt to resolve the matter amicably before pursuing formal legal proceedings before the competent authorities or courts.
30. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
EZHR ONLINE