Refund Policy — EZ Lead Finder
Last updated: August 9, 2026
We want you to be confident purchasing EZ Lead Finder PRO. This policy explains when and how you can request a refund.
1. 14-day refund window
You can request a full refund within 14 days of your original purchase date, no questions asked, as long as your request meets the conditions below.
2. Conditions
To be eligible for a refund:
- The request must be submitted within 14 calendar days of the original purchase (or renewal) date.
- The license must not show clear signs of abuse (for example, extracting large volumes of data immediately before requesting a refund, or exceeding fair, reasonable use for evaluation purposes).
- Only the most recent billing cycle is eligible — refunds don’t apply retroactively to earlier renewals.
3. How to request a refund
Email info@ezhr.online or use our contact form with:
- The email address used for your purchase
- Your order number or license key
- The reason for your refund request (optional, but helps us improve)
4. Processing time
We aim to review and respond to refund requests within 3 business days. Once approved, refunds are issued to your original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.
5. After a refund
Once a refund is processed, your PRO license will be deactivated and your account will revert to the Free tier limits. Any data you’ve already exported remains yours — we don’t have access to it and can’t remove it.
6. Renewals and subscriptions
If you’re on an auto-renewing subscription, you can cancel at any time to prevent future charges. Cancelling does not automatically refund the current billing period — request a refund separately if you’re within the 14-day window.
7. Contact
Ezhr Online — Al Qasimia, Al Nud, Sharjah, UAE Email: info@ezhr.online Contact form
